Go Kiwi - Hotel Collection



About the Go Kiwi Hotel Collection

The Go Kiwi Hotel Collection programme is a convenient, flexible and cost effective way to travel throughout New Zealand.

Operating for over 15 years and now the largest Hotel pass programme in New Zealand, Go Kiwi has been designed specifically for the independent traveller and incorporates 93 Hotels ranging from 3 to 4 star standard in 46 key city and resort locations throughout the North and South Islands of New Zealand.

The properties in the Go Kiwi Hotel Collection have been carefully selected for their convenient locations, quality facilities and high standards of personalised service.

Why Use Go Kiwi?

The Go Kiwi Hotel Collection is available for purchase from your travel agent and represents a significant overall saving on published tariffs for accommodation.

You have the choice of pre-booking your entire New Zealand itinerary through your travel agent (recommended between the months of October and March) or alternatively you can purchase open dated vouchers using Go Kiwi.

We offer a free book ahead service at each Hotel or via our Central Reservations Office. This will give you the greatest flexibility while exploring the Land of the Long White Cloud!

Please refer to the itinerary pages for some sample itineraries that will assist you in planning your holiday to New Zealand.

Regardless of whether you have a pre-booked itinerary or are travelling on open dated vouchers, on arrival in New Zealand our Central Reservations office is available toll free for assistance.

Each Hotel in the Go Kiwi Hotel Collection have toll free reservation numbers listed in the directory.

Easy to Use Voucher System

There are no minimum or maximum night restrictions, simply use one voucher per night at your choice of Hotel. Maximum 3 adults or 2 adults and 2 children under 12 years per room.

Any unused vouchers should be taken back to the place of purchase. Check with your travel agent prior to departure on the refund policies, normally there is an administration fee charged and refunds can only be processed on return of the original voucher.

Guaranteed Bookings

Pre-booked reservations made through your travel agent prior to arrival in New Zealand will be guaranteed and a room will be held for you.

If travelling on open dated vouchers and making reservations after your arrival in New Zealand, you will be required to quote your credit card number to guarantee your reservation. All major credit cards are accepted. Open dated vouchers do not ensure availability and we recommend you pre-book your accommodation at least 24 hours in advance.


Children are welcome at all Go Kiwi Hotels and the first child 12 years of age and under sharing with adults and using existing bedding is free of charge. The extra person rate applies to the second child. Charges may apply if a cot is requested, these are to be paid direct to the hotel.

The Go Kiwi Hotel Collection Categories Bronze, Silver, Gold, Gold Plus, Platinum and Platinum Plus

For your convenience each property listed in the Go Kiwi Hotel Collection directory is categorised according to our easy to use Go Kiwi grading system of Bronze, Silver, Gold, Platinum and Platinum Plus.

Hotels are graded on the standard of room type offered and additional facilities available. In premium tourist destinations such as the South Island's West Coast, the Bay of Islands, Queenstown, Wanaka and Methven, location is also considered.

Upgrade Options

If you wish to upgrade your standard of accommodation after arrival in New Zealand you may do so by using the voucher you are holding and paying the following retail surcharges;

Please note these surcharges are per room, per night and payable direct to the Hotel upon check in;

Bronze to Silver Pass $28.00
Bronze to Gold Pass $64.00
Bronze to Gold Plus Pass $84.00
Bronze to Platinum Pass $120.00
Bronze to Platinum Plus Pass $180.00

Silver to Gold Pass $47.00
Silver to Gold Plus Pass $59.00
Silver to Platinum Pass $98.00
Silver to Platinum Plus Pass $160.00

Gold to Gold Plus Pass $32.00
Gold to Platinum Pass $69.00
Gold to Platinum Plus Pass $120.00

Gold Plus to Platinum Pass $49.00
Gold Plus to Platinum Plus Pass $100.00

Platinum Pass to Platinum Plus Pass $68.00

These surcharges are in New Zealand dollars and include Government Goods and Services Tax (GST), currently 15%.

Please note that there is no refund if you stay in a property of a lower category than the value of the voucher.

The room type available at each Hotel on the applicable Go Kiwi Hotel pass level is listed in the directory. If a higher room category is required, an additional charge is payable direct at the Hotel.

Winter Surcharges

Please note, when travelling with open-dated vouchers and choosing to stay at properties in the Tongariro National Park (Mount Ruapehu), Ohakune, Methven, Wanaka and Queenstown a surcharge may apply. This surcharge is payable directly to the property in addition to your open-dated voucher during the months of 01 May–30 Sept.

Hotel Features

All hotels in the Go Kiwi programme offer rooms that are equipped with

  • Private ensuite bathroom
  • Tea and coffee making facilities
  • Television/Radio
  • Direct dial telephone
  • Heating

Refer to individual Hotel listings for further details on additional facilities.

Check In and Check Out Times

Check in is 2.00pm on the day of arrival with check out time generally 10.00am. For any variations, please contact the Hotel direct.

Accommodation Levels

Bronze Generally good standard hotels and motels located in regional NZ or good value of city locations.

Silver Good quality accommodation with good facilities.

Gold Superior hotels and resorts.

Gold Plus Superior hotels and resorts with excellent services and facilities.

Platinum Excellent hotels located in cities and resort locations.

Platinum Plus Something very special.

Quality Assurance

Qualmark is New Zealand's official tourism classication and grading company. It provides internationally recognised, independent assessment of accommodation providers, to help you make informed choices about where to stay.

The system encompasses a five level scale, expressed as a star rating (gradings were correct at time of last update);

Qualmark One star Acceptable. Meets customers' minimum requirements. Basic, clean and comfortable.

Qualmark Two star Good. Exceeds customers' minimum requirements with some addtional facilities and services.

Qualmark Three star Very good. Provides a range of facilities and services and achieves good to very good quality standards.

Qualmark Four star Excellent. Consistently achieves high quality levels with a wide range of facilities and services.

Qualmark Five star Exceptional. Among the best available in New Zealand.

Cancellation Policies

Cancellations can be made either direct with the Hotel or via our toll free Central Reservations Office - in either case they must reach the Hotel prior to 4.00pm, 24 hours before the date of stay.

Failure to cancel your reservation 24 hours before the date of stay will result in full cancellation charges.