The Go Kiwi Hotel pass programme is a convenient, flexible and cost effective way to travel throughout New Zealand.

Operating for over 15 years and now the largest Hotel pass programme in New Zealand, Go Kiwi has been designed specifically for the independent traveller and incorporates 93 Hotels ranging from 3 to 4 star standard in 46 key city and resort locations throughout the North and South Islands of New Zealand.

The properties in the Go Kiwi Hotel pass programme have been carefully selected for their convenient locations, quality facilities and high standards of personalised service.

Why Use Go Kiwi?
The Go Kiwi Hotel pass is available for purchase from your travel agent and represents a significant overall saving on published tariffs for accommodation.

You have the choice of pre-booking your entire New Zealand itinerary through your travel agent (recommended between the months of October and March) or alternatively you can purchase open dated vouchers using Go Kiwi.

We offer a free book ahead service at each Hotel or via our Central Reservations Office. This will give you the greatest flexibility while exploring the Land of the Long White Cloud!

Please refer to the itinerary pages for some sample itineraries that will assist you in planning your holiday to New Zealand.

Regardless of whether you have a pre-booked itinerary or are travelling on open dated vouchers, on arrival in New Zealand our Central Reservations office is available toll free for assistance.

Each Hotel in the Go Kiwi Hotel pass programme have toll free reservation numbers listed in the directory.

Easy to Use Voucher System
There are no minimum or maximum night restrictions, simply use one voucher per night at your choice of Hotel. Maximum 3 adults or 2 adults and 2 children under 12 years per room.

Any unused vouchers should be taken back to the place of purchase. Check with your travel agent prior to departure on the refund policies, normally there is an administration fee charged and refunds can only be processed on return of the original voucher.

Guaranteed Bookings
Pre-booked reservations made through your travel agent prior to arrival in New Zealand will be guaranteed and a room will be held for you.

If travelling on open dated vouchers and making reservations after your arrival in New Zealand, you will be required to quote your credit card number to guarantee your reservation. All major credit cards are accepted. Open dated vouchers do not ensure availability and we recommend you pre-book your accommodation at least 24 hours in advance.

Children
Children are welcome at all Go Kiwi Hotels and the first child 12 years of age and under sharing with adults and using existing bedding is free of charge. The extra person rate applies to the second child. Charges may apply if a cot is requested, these are to be paid direct to the hotel.

The Go Kiwi Hotel Pass Categories Bronze, Silver, Gold, Platinum and Platinum Plus
For your convenience each property listed in the Go Kiwi Hotel pass directory is categorised according to our easy to use Go Kiwi grading system of Bronze, Silver, Gold, Platinum and Platinum Plus.

Hotels are graded on the standard of room type offered and additional facilities available. In premium tourist destinations such as the South Island's West Coast, the Bay of Islands, Queenstown, Wanaka and Methven, location is also considered.

Upgrade Options
If you wish to upgrade your standard of accommodation after arrival in New Zealand you may do so by using the voucher you are holding and paying the following retail surcharges;

Please note these surcharges are per room, per night and payable direct to the Hotel upon check in;

These surcharges are in New Zealand dollars and do not include Government Goods and Services Tax (GST), currently 12.5%.

Please note that there is no refund if you stay in a property of a lower category than the value of the voucher.

The room type available at each Hotel on the applicable Go Kiwi Hotel pass level is listed in the directory. If a higher room category is required, an additional charge is payable direct at the Hotel.

Winter Surcharges
Please note that for all properties in Tongariro National Park (Mount Ruapehu), Ohakune, Wanaka and Queenstown there will be no winter rates. High season (summer) rates apply year round (01/10/05 to 30/09/06) and a surcharge is payable direct when utilising open dated vouchers over the winter period. An additional surcharge of $25.00 + GST per room per night applies at the Powderhorn Chateau, Ohakune between 01/06/05& 31/10/06.

Hotel Features
All hotels in the Go Kiwi programme offer rooms that are equipped with

• Private ensuite bathroom
• Tea and coffee making facilities
• Television/Radio
• Direct dial telephone
• Heating

Check In and Check Out Times
Check in is 2.00pm on the day of arrival with check out time generally 10.00am. For any variations, please contact the Hotel direct.

Accommodation Levels

	Generally good standard hotels and motels located in regional NZ or good value of city locations.
	Good quality accommodation with good facilities.
	Superior hotel and resorts with excellent services and facilities.
	Excellent hotels located in cities and restaurant locations.
	Something special.

Quality Assurance
Qualmark is New Zealand's official tourism classication and grading company. It provides internationally recognised, independent assessment of accommodation providers, to help you make informed choices about where to stay.

The system encompasses a five level scale, expressed as a star rating (gradings were correct at time of last update);

	Acceptable. Meets customers' minimum requirements. Basic, clean and comfortable.
	Good. Exceeds customers' minimum requirements with some addtional facilities and services.
	Very good. Provides a range of facilities and services and achieves good to very good quality standards.
	Excellent. Consistently achieves high quality levels with a wide range of facilities and services.
	Exceptional. Among the best available in New Zealand.
	Application in progress.

Cancellation Policies
Cancellations can be made either direct with the Hotel or via our toll free Central Reservations Office - in either case they must reach the Hotel prior to 4.00pm, 24 hours before the date of stay.

Failure to cancel your reservation 24 hours before the date of stay will result in full cancellation charges.